Return/Refund Policy

In Store Purchases

Follow the return policy of the store where the product was purchased.

Online Purchases

Consumers who wish to return a Stacker 2 product, which has been purchased online, must follow the process below to to receive a refund:

  • Contact Customer Service at 973-601-8412 to obtain an RA (Return Authorization) number that must accompany the return in the shipment instructions. Include the RA # on the outside label of the shipping box All items must be returned no later than 14 days from the purchase date.
  • All Shipping and Handling charges are non-refundable.
  • Note that we cannot process packages marked “Return to Sender”
  • Returned packages require a RA number.

Customer Service contact info

For all inquiries about on-line product orders: